Privacy Policy – Arsenal33 Malaysia
How to Request a Copy or Deletion of Your Data, Who Data Is Shared With and How Long Records Are Kept.
How to Request a Copy or Deletion of Your Data
If you wish to see what personal data the site holds about you, use the contact form to make a request. The team will respond and provide a copy of the relevant records in a readable format. There is no charge for this request. You may also ask for your data to be deleted. Once the request is verified, the site will remove your contact form submission and any associated records. Note that server logs cannot be linked to a specific individual and are not deleted individually.
Who Data Is Shared With
The site shares data only with analytics and hosting providers that act strictly on its instructions. These providers process data solely to keep the platform running and to generate anonymised usage reports. They are contractually bound to protect your information. Your personal data is never sold, rented, or traded to any third party. No marketing companies receive it. The site does not share your contact form submissions with any external organisation unless required by Malaysian law.
How Long Records Are Kept
Contact form submissions are stored for as long as necessary to resolve your enquiry and for a short period afterwards for record-keeping. Once the matter is closed and no further need exists, the records are deleted. Server logs are retained for up to six months. After that, they are automatically purged. Any older logs are overwritten. Data that is no longer required for security or operational purposes is removed promptly.
Cookies and What Turning Them Off Costs
The site uses cookies to remember your language preference (English or Bahasa) and to keep your session stable while browsing the lobby. These are functional cookies, not tracking cookies for advertising. If you disable cookies in your browser, the platform will still load, but you may need to select your language each time you visit. Some features that rely on session memory may also behave differently. No personalised experience is lost.
Read the full guide
What We Collect and When
When you fill in the contact form, you submit your name, email address, and any message you write. This information is sent directly to the site’s support team. No other personal details are requested through that form. The web server automatically records your IP address, browser type and version, and the pages you view. These logs are created each time you load a page in the lobby. This is standard for most websites and helps maintain security.
Why Each Type of Data Is Held
Contact form submissions are kept so that the site can reply to your enquiry. Without that information, the team cannot identify which visitor sent the message or respond to it. The data is used only for that purpose. Server logs are held to monitor site performance, detect unusual traffic patterns, and protect against malicious activity. The IP address helps diagnose connection issues. Page-view data shows which sections of the platform are most used.
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